The one thing that I have learned throughout the years is to always stay away from bad companies. That is companies which treat you unfair or badly or is just simple bad at the things they’re doing. Kayako Warning.
Some times this is not possible just as with bank or post because there is no better option. However if it is – run. Never make use of them again.
One company I’ve left and newer make use of again i Kayako. Kayako supply Kayako help desk.
Problem is that I had purchase lifetime free upgrade.
I’m going to shorten the story of hours of mails and contacts to this: it actually was all lie. Kayako found an approach away from keeping their promise. I see it as being a Kayako fraud, nothing less.
I did not acquire the free upgrade.
This surely show a company starting with ethics and a great service get destroyed simply by making money. Buyers are not worth anything anymore.
Greed replace ethics.
For helping all others not dive into trouble with Kayako I give this free advice derived from Forty years being a international business man:
Do never make any kind of business with Kayako. Save your selves the trouble of purchase expensive, invest a large amount of staff time and company money at the possibility of have to leave Kayako anyway once you get so horribly treatment that you simply must.